RNR Tire Express - Roanoke

Stephen McDaniel 3 months ago

I had an amazing experience at this location today. The manager worked with me to find the right tires to fit my truck and new wheels. After they were installed he went over options to help me stop the rubbing and get on the road. He's still looking for more options. But he got me on the road and stayed past closing with his guys. They were polite and awesome to talk to. My only issue was with the lady that answered the phone. She told me if I came in they probably couldn't help and the manager wouldn't see me to buy my aftermarket tires. And to come by some other time. Instead I came in and the manager was the first person to talk to me.

Daniele JOHnson 3 months ago

“I had a wonderful experience at RNR Tire Express in Roanoke. The staff was friendly, professional, and made me feel welcome from the moment I arrived. They made sure I had a comfortable place to wait while my vehicle was being serviced, and they kept me informed throughout the process. Their service was quick, efficient, and reasonably priced. I truly appreciated how respectful and helpful everyone was. It’s not always easy to find a business that provides great customer service, but RNR Tire Express exceeded my expectations. I highly recommend them to anyone looking for tire service and will definitely return in the future. Thank you for taking such good care of me and my vehicle!”

Tina Edwards 3 months ago

Always superb customer service and affordable options. Caring employees are also a big plus in my opinion. Can not recommend them enough!!! Tire patch was free because I had them installed there, even having bought the tires online! Installation was only $30/a tire and they have never tried to up-sell services I was not there for!!

Jake Miller 4 months ago

I went there for a simple flat repair and tire rotation and balance. They told me the price I said OK. My car only has 42,000 miles on it. It’s been a while taken care of. I’ve only had it a few months I do everything regularly they pull my car in the back after about an hour, which I do not remember his name, but he was short And had gauges in his ear with a tattoo on his neck of a diamond after about an hour and a half of hearing nothing which I had to ask him if there was a waiting room, cause I was standing out front for the first half he finally pulled me in the back and took me back to my car and stated that he could not repair my tire and tried to tell me that my brand new tires had cupping due to not being rotated which I know is a lie. He said he wasn’t gonna repair it at that shop and tried to sell me two new tires he said that if he goes to drill into my tire, he can damage the integrity of it, which I understood for the most part, but I had had several tire repairs way worse than those and know it was not on the sidewall. It was in the brand new tread. . So after saying no, I’m not buying two new tires. He said well we can put it back together and air it up and send you

ezequiel romero 4 months ago

I had a problem with my tire and I scheduled it in, they were very nice! They had complimentary snacks and plugged my tire completely free! (They aslo gave me the bolt as a keepsake LOL)